We put love, passion and the best construction in each of our designs. We want you to be completely satisfied with your purchase. If you are not, contact us within 24 hours of your confirmed delivery. We will offer you a full refund after the design purchased has been returned in the same unworn condition that we shipped it to you in.
Refunds and exchanges are processed within 5 business days once received.
If your original invoice had free postage we will deduct $10 for postage and handling.
- Some restrictions may apply.
- Custom designs are constructed and designed specifically with you in mind. They are FINAL sale.
If you need to return an item, simply email us with your order number and reason for the return. Your item MUST be in it's original packaging. We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you have questions regarding returning a BowCHIC order, you can also call us at 773.209.4247, 9am-6pm CST, Monday through Friday.